# A conversation before a discount

An AT Learn authored walkthrough. Learning example.

## Source
Service: a description and five customer replies. Price: RUB 6,000. One revision round. No discount is authorised.

## Result
### Customer
Too expensive. Others charge less.

### Clarification
Are you comparing the same scope, including five replies and revisions, or a different package?

### Next step
If you need less work, we can quote a smaller scope separately. We will agree on scope and price before starting.

## Review
- [ ] No unauthorised discount
- [ ] The objection is explored
- [ ] Scope and price are linked

https://learn.atkach.live/en/courses/for-sales/